This Privacy Policy explains how Northbridge Voiceworks Ltd collects, uses, stores, shares, and protects personal data when providing voiceover and related studio services, including communication with clients, performers, production partners, and website visitors. This Policy is intended to be read alongside any other notices or agreements provided by Northbridge Voiceworks Ltd.
1. Introduction and company information
The data controller responsible for your personal data is:
- Company name: Northbridge Voiceworks Ltd
- Address: Northbridge Voiceworks, 18 Chapel Street, Salford, Manchester M3 7DD, United Kingdom
- Email: [email protected]
- Phone: +44 161 839 2746
Northbridge Voiceworks Ltd is a voiceover-studio business. In the course of operating our studio and delivering voice production services, we may process personal data relating to clients, prospective clients, voice talent, contractors, suppliers, website users, and other individuals whose data is provided to us.
2. Data collection and processing
We may collect and process the following categories of personal data:
- Identity data: name, company name, job title, and similar identifying information.
- Contact data: email address, telephone number, postal address, and communication preferences.
- Professional and business data: production requirements, project briefs, audition details, invoices, payment records, and correspondence relating to studio bookings or voiceover work.
- Technical data: IP address, browser type, device information, cookies, and website usage data where applicable.
- Audio and creative content: voice recordings, audition files, scripts, directed session notes, and related production materials.
- Transaction data: billing details, payment status, and records of services purchased or supplied.
- Communication data: enquiries, feedback, support messages, and records of meetings or calls.
We generally collect personal data directly from you, but we may also receive data from:
- clients and business partners;
- agents, producers, casting professionals, and production companies;
- payment providers and accounting systems;
- website analytics and service providers;
- publicly available sources where relevant and permitted by law.
We process personal data by automated and manual means, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, and deletion.
3. Purpose of data processing
We process personal data for the following purposes:
- to respond to enquiries and manage client relationships;
- to provide voiceover, recording, editing, production, casting, and studio services;
- to arrange sessions, deliver files, manage revisions, and administer projects;
- to manage contracts, bookings, invoices, payments, and accounting;
- to communicate with voice talent, contractors, suppliers, and business contacts;
- to maintain our website, improve user experience, and analyse performance;
- to comply with legal, regulatory, tax, and record-keeping obligations;
- to protect our rights, property, personnel, systems, and business operations;
- to send service-related communications and, where permitted, marketing communications;
- to prevent fraud, unauthorised access, and misuse of our services.
4. Legal basis for processing
Where applicable privacy laws require a lawful basis, we rely on one or more of the following:
- Performance of a contract: processing necessary to enter into or perform an agreement with you.
- Legitimate interests: processing necessary for our legitimate business interests, such as operating our studio, managing relationships, improving services, securing our systems, and maintaining records, provided those interests are not overridden by your rights and freedoms.
- Consent: where you have given clear consent, for example for certain marketing or optional cookies, and where consent is required by law.
- Legal obligation: processing necessary to comply with legal, tax, accounting, or regulatory duties.
- Vital interests: in rare cases, where necessary to protect someone’s life or physical safety.
Where we process special category data or similar sensitive information, we will do so only where permitted by applicable law and subject to additional safeguards.
5. Data sharing and third parties
We may share personal data with third parties where necessary for the purposes described in this Policy, including:
- cloud storage, file transfer, and collaboration providers;
- payment processors, banks, and accounting software providers;
- email, telecommunications, and customer management service providers;
- website hosting, analytics, and technical support providers;
- voice talent, engineers, producers, editors, and other contractors involved in a project;
- professional advisers such as lawyers, accountants, auditors, and insurers;
- public authorities, regulators, courts, or law enforcement where required or permitted by law;
- business buyers or successors in the event of a merger, restructuring, sale, or transfer of assets.
We require third parties to handle personal data appropriately and, where relevant, under contractual obligations designed to protect confidentiality and security. We do not sell personal data.
6. Data transfer to third countries
Some of our service providers, clients, contractors, or technology platforms may be located outside the United Kingdom or may process data in countries that do not provide the same level of data protection as your home jurisdiction. Where personal data is transferred internationally, we will take appropriate steps to ensure an adequate level of protection in accordance with applicable privacy laws. These steps may include:
- transferring data to countries recognised as providing adequate protection;
- using approved contractual safeguards, such as standard data protection clauses;
- implementing supplementary technical and organisational measures where appropriate;
- relying on another valid transfer mechanism permitted by law.
7. Storage duration
We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, contractual, and regulatory requirements. Retention periods may vary depending on the type of data and the nature of the relationship. In general:
- client and project records may be kept for the duration of the relationship and for a reasonable period afterwards;
- financial and tax records are typically retained for the period required by applicable law;
- communication records may be kept for as long as needed to manage enquiries and protect our business interests;
- voice recordings and creative assets may be stored for project delivery, revisions, archiving, reference, or legal protection purposes, subject to contractual arrangements and applicable law.
When data is no longer required, we will delete, anonymise, or securely archive it in accordance with our retention practices.
8. User rights
Depending on applicable privacy laws, you may have the following rights in relation to your personal data:
- Access: to request confirmation of whether we process your data and to obtain a copy of it.
- Rectification: to request correction of inaccurate or incomplete data.
- Erasure: to request deletion of your data in certain circumstances.
- Restriction: to request that we limit the processing of your data in certain cases.
- Data portability: to request receipt of data you provided to us in a structured, commonly used, machine-readable format, where applicable.
- Objection: to object to processing based on legitimate interests or to direct marketing, where applicable.
To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding. These rights may be subject to exceptions and limitations under applicable law.
9. Withdrawal of consent
Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. If you withdraw consent, we may no longer be able to provide certain services or features to you. To withdraw consent, contact Northbridge Voiceworks Ltd using the contact details in this Policy.
10. Right to complain
You have the right to lodge a complaint with the relevant data protection authority if you believe that our processing of your personal data infringes applicable privacy laws. We encourage you to contact us first so that we can try to resolve your concerns directly and promptly.
11. Data security
We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful forms of processing. These measures may include:
- access controls and role-based permissions;
- secure storage and encryption where appropriate;
- password protection and authentication controls;
- regular backups and system maintenance;
- staff confidentiality obligations and privacy awareness;
- vendor oversight and contractual protections;
- procedures for responding to incidents and suspected breaches.
However, no system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of any credentials or access details you use to interact with us.
12. Contact information
If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact:
- Northbridge Voiceworks Ltd
- Address: Northbridge Voiceworks, 18 Chapel Street, Salford, Manchester M3 7DD, United Kingdom
- Email: [email protected]
- Phone: +44 161 839 2746
13. Changes to privacy policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or data processing practices. Any updated version will be effective when posted on our website or otherwise communicated to you, unless a different effective date is stated. We encourage you to review this Policy periodically to stay informed about how Northbridge Voiceworks Ltd processes personal data.
Last updated: August 2026